Return Policy

If you receive a broken candle or other damaged goods, please email us a picture of it to info@freshstartcandles.com within 48 hours of receiving. We will be more than happy to send you a replacement at no cost to you, 

If you do not care for the scent you received, we will gladly exchange it for another candle as long as the candle is returned unused. Return shipping fees are the customer's responsibility. Once we receive the candle back, we will send out the exchanged item. 

Please email us at info@freshstartcandles.com or call 509-746-9603 Wednesday - Monday 12pm - 6pm PST with any issues or concerns.